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Celestial Charms

Frequently Asked Questions

Everything you need to know about shipping speeds, DTF care, and crystal sizing.

📦 Shipping & Delivery

All in-stock orders are processed within 1-2 business days. Domestic US deliveries typically arrive within 3-5 business days via USPS Tracked Delivery. Express shipping options (1-2 days) are also available at checkout.
Yes! All orders over $50 automatically qualify for Free Express Tracked Shipping at checkout. No promo code needed.
Yes, we ship worldwide. International delivery times typically take 7-14 business days depending on destination customs clearance.

🎨 DTF Garment & Print Care

For maximum garment longevity: Machine wash cold, inside out, with mild detergent. Tumble dry low or hang dry. Do not iron directly on the DTF print; if ironing is needed, iron the garment inside out.
No! Direct-to-Film (DTF) micro-pigment ink technology provides superior tensile elasticity compared to traditional vinyl or screen printing. It flexes with the cotton fibers and resists cracking over dozens of wash cycles.

💎 Bracelet Sizing & Crystal Care

We offer three standard wrist sizes: Small (6.5"), Medium / Standard (7.0" – fits 85% of wrists), and Large (7.5"). Our bracelets are hand-strung on high-resilience double-threaded silicone elastic for a comfortable, secure stretch fit.
Yes. Every amethyst, rose quartz, obsidian, and tiger eye stone is 100% genuine, natural, and ethically mined. Because they are natural gemstones, slight variations in color, hue, and matrix patterns make every bracelet completely unique.

🔄 Returns & 30-Day Happiness Guarantee

We stand behind everything we create with a 30-Day Happiness Guarantee. If your garment sizing isn't quite right or your bracelet doesn't resonate, contact our support team at support@celestialcharms.com for an immediate exchange or full refund.